Refund Policy

All courses and training programs sold on Hantrix Academy are digital products delivered electronically through our learning platform. Once access is granted, the content is considered delivered.

Due to the digital nature of the content, refunds are not guaranteed and are evaluated on a case by case basis. Purchasing a course grants immediate or scheduled access to proprietary materials that cannot be returned.

A refund request may be considered only if:

The request is submitted within a reasonable time after purchase

The user has not substantially accessed, completed, or downloaded the course content

There is a genuine technical or access related issue that cannot be resolved

Accessing lessons, videos, or training materials beyond a minimal extent may make the purchase ineligible for a refund.

Refunds will not be provided for:

Change of mind after accessing the course

Lack of results or profitability

Failure to apply the training

Business losses or unmet expectations

Inability to continue due to personal, financial, or time constraints

Discounted, promotional, or early access pricing unless explicitly stated otherwise

Some courses or modules may be released gradually or updated over time. By enrolling, you acknowledge and accept that content may evolve and that partial availability does not constitute grounds for a refund.

Hantrix Academy does not offer outcome based or performance based refunds. Success in ecommerce and dropshipping depends on multiple external factors beyond the control of the platform.

Initiating a chargeback without contacting support first may result in suspension of access to current and future courses. Fraudulent or abusive chargebacks may lead to permanent account termination.

If you believe you qualify for a refund review, you must contact support through the official communication channels provided on the website with:

Proof of purchase

A clear explanation of the issue

Approved refunds, if any, will be processed back to the original payment method.

This Refund Policy may be updated at any time. The version active at the time of purchase will apply unless stated otherwise.

For refund related questions or requests, please reach out through the official contact options available on the Hantrix platform.